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Returns & Exchanges

At American Uncle, we strive to ensure every snack box arrives in perfect condition; however, due to the perishable nature of our products, we can only accept returns on non-food items or damaged goods. If your order is incorrect or arrived in poor condition, please contact us within 14 days for a full refund or replacement.

Return Process

  • 1.
    Contact Support

    Send an email to our support team with your order number and a brief explanation of the issue with your snacks.

  • 2.
    Submit Documentation

    Attach clear photos of the damaged packaging or incorrect items to help us verify the claim and improve our shipping process.

  • 3.
    Receive Authorization

    Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a direct refund.

  • 4.
    Refund Processing

    Once approved, your refund will be processed back to your original payment method within 5-7 business days.